How can I make sure my customers enter their state tax exemption number?
If you notice your cutsomers are not entering their Tax Exemption numbers during checkout, they may not realize that they are able to do that. Here's a simple solution:
1. Login to your WebJaguar Admin
2. Hover over SiteInfo, and click on Site Configuration
3. Update the State Tax Exemption ID Note to include the disclaimer you want
a. Make sure your customers know to be aware of extra spaces before or after their ID
If you are still having state tax exemption issues, please send a ticket to our webdev team.
Click here to learn how to quickly submit a support ticket.