When a customer adds a product to the online shopping cart on site but doesn’t proceed to checkout, we refer to this as an abandoned shopping cart. Setting up automatic, personalized email messages to remind users they have items in their cart is often just the nudge they need to finish checking out...
Visit Admin > Site Info > Site Message
Click on an existing Site Message or create a new one. In this example we will click on an existing message.
To add an image to your Site Message, go to the HTML editor and click on the insert button.
Now click on the image button to insert the i...
Visit Admin > Site Info > Labels.
Here you can rename the Protected Level labels. Click Update when completed.
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First setup a site message (email campaign)
Once your site message is created, now you can search for a customer segment, and send your message. Here are several common scenarios below:
Select a CRM Group to send your site message to:
Select a group of customers that ordered the sa...
Visit Admin > Configuration (tab) > Site Configuration.
Select the first tab - Company Information
Company Information is your overall Store Company Information with the main point of contact (usually Owner/CEO or Main Contact Person). Here you can enter or edit information such as:...
Visit Site Info > Site Configuration > AEM Only (tab)
Search for Budget and checkmark the Customer Allowance Limit box.
Search for Customer Options and checkmark the Sub-Accounts box.
Customer allowance limit is used to allow for Manager approval of orders placed at a specifi...
These email addresses are for official company communications. Sales orders go to this email address; Purchase Orders go to the Purchasing Department POC; etc
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When adding in an image into a site email message, you must always use full URL path (absolute path), not the relative path.
CORRECT WAY: Absolute path (full URL path) example:
http://yourwebsite.com/assets/image/yourImage.jpg
INCORRECT WAY: Relative path example:
/assets/image/yourImage.jpg...
