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Sales & Promotions

This Knowledge Base section contains documentation to help you set up promotions and topics, such as:

  • Setting up discounts, sales, promotions
  • Gift certificates
  • Difference between sales tags and promotions
  • The functionality of discounts

This Knowledge Base section also deals with many possible scenarios that may occur, and solutions to any potential difficulties.

We recommend getting started with the Knowledge Base article - What are Sales Tags and Promotions?

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With the Advanced Sales and Marketing feature, a customer can enter multiple promo codes if they are valid (or applicable to the order). You also have the option to show all eligible promos; this will allow customers to see all current promos that they can take advantage of....

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Here are several possible scenarios for Customers: BUY ONE, GET ONE FREE (Deal : Buy SK1 Get SK1 Free) Step 1: Customer put 1 quantity of SK1 in shopping cart. The price of SK1 will be regular price only. Step 2: Customer put another SK1 or changes quantity to 2 of existing item in sho...

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Initially, you will receive the gift card in an email. Next, visit your My Account page From here, you can view your gift card balance. Click View Gift Card Balance or at Checkout during Payment Method Once the Gift Card is redeemed the money will be applied to your account. Then you c...

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On the Store Manager, click on Sales/Promos, then click on , and click on Add Sales Tag, which is located on the bottom left of the page. Visit Catalog > Sales/Promos Click on Add Sales Tag From here, you can add the following settings: Code - enter a custom sales tag name ...

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The following instructions are ideal if you want to have a category that will dynamically include all products that have a Sales Tag, from either all, or a designated group of products. This is be ideal for use as a "Products on Sale" category, and could even be more specific. For example, if you se...

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The following steps are ideal if you plan to have a group of manually added products that will be on sale during different times. These products would be grouped in a new category, and you could easily activate and change Sales Tags for them. Create the Sales Tag. (For help on this step, see ...

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    Visit Admin > Sales/Promos Next, on the left column click on Promotions and then click the Add Promotion button, located on the bottom left of the page. From here, you can customize and set the duration of the promotion. Code – here you can input the promotion cod...

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On the Store Manager, click on "Catalog" (highlighted in red), then click "List" under "Products" (highlighted in blue), and select an existing product that you wish to edit (example highlighted in green), or click "Add Product" (highlighted in yellow). From the "Product Info" tab, scroll down to th...

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On the Store Manager, click on "Catalog" (highlighted in red) and click on "List" under "Products" (highlighted in blue), or use "Search" to view products from a certain category. From here, check the box to the left of products that you want to apply or remov...

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Promotions are coupon codes that customers use when checking out to get a discount or a fixed amount off their purchase. Refer to the following steps to get Promotions up and running quickly: The first step is to create the Promotion. The best resource for this step is the Knowledge Base ar...