It is a good practice to place a test order before launching your site. This will allow you to see the checkout process for your customers, and will help you identify if there are any areas to modify or update:
First, create a new user and login as a test customer.
Add ite...
Visit Admin > Order > Order.
Select an order, which is done by clicking its number in the Order Number column, and you can view the order invoice.
At the bottom of the page, you can change the order status from the Status (drop-down list)
To assign a tracking code, just input text i...
Visit Admin > Orders >..
To view or edit the order details, find the order and click on its number (examples highlighted in red).
Here, you can view Order details:
Billing
Shipping
Payment Info
Change Order Status
And more…
For further tools...
If your business model warehouses product and processes purchase orders and invoices through your website, follow the instructions below to create an efficient order processing workflow using our Warehouse Manager module.
A well-structured order processing workflow allows you to track and f...
After orders have been shipped, the edit button is no longer available by default (as shown below).
Visit Site Info > Site Configuration > AEM Only (tab)
Search for - Allow Edit Invoice on Shipped. Checkmark the box to enable.
Once this has been enabled, you will see the Edit butto...
In this article we will show you the steps on how to add product field data to show on the Packing Slip.
For example, if you would like to add a detail such as, ‘Pallet Height and Width’ to the packing slips, we can quickly enable (or disable) this information for the columns on the pac...
In this article we will show you the steps on how to add product field data to show on the Invoice (Admin view).
For example, if you would like to add a detail such as, ‘Supplier Name’ to all invoices, we can quickly enable (or disable) this information for the columns on the admin Invo...
When customers place orders on your site, those orders are sent to a predetermined email address. You can also have the orders sent to additional email addresses.
Visit Admin > Site Info > Site Configuration.
Click on the Site Configuration (tab) and go to Common store options.
...
Visit Admin > Customers. On the left column, click on List
Mouseover the gear icon next the customer name, and select Edit from the menu.
In the upper right corner, you can see various information such as:
date the account was created
last modified
last login
number of...