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Protected access levels allow you as a website admin, to assign differing levels of access to your customer base. For example, you may have general customers, VIP customers, etc...  By segmenting your customer base, you can control what products, brands, or cateogories you allow your customers ...

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Using the Admin Visit Admin > Customers > List Hover over the gear icon next the Customer. Select Edit on the drop down menu. Here you can enter as many additional addresses as you require. Click Add Address Using the Front-End of the website Login to My Account.  Clic...

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In order to update the Primary Shipping Address for a Customer, you can achieve this from the Customer Dashboard (front end) or the Admin (back end) of the site.   To change from the Customer Dashboard, click Login to your customer account Under My Account, click on Manage stored add...

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Visit the Admin > Customers > Export (left column) Export a customer excel file to use as a template for importing Import Accounts (first) Fill out the appropriate customer account data into the Excel fields and import your file. Import Contacts (second) Once account is imported suc...

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Visit Admin > Customers (tab) Find your customer and hover over the Gear Icon, select Login As Customer Here you can view or edit various customer account details, such as: My Account My List Special Price My Order List My Quote History Customer Support Ticke...

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There are several ways to edit the information on the Create An Account registration form. Use API and create a custom form Use Stylesheet to hide certain fields Use Customer Fields to create custom questions Use API and create your own custom forms If you would like to crea...

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Visit Admin > Customers Find the customer you would like to suspend access to. Hover over the gear icon next to their name. Click on Edit from the drop-down menu. Here you can checkmark Suspended: Account (see below) You customer will no longer be able to access their account with th...

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First, check the order status - a commission will show for an affiliate only when the order is shipped. If the order status is NOT set to shipped, then commission will not show. Second, verify that the customer is an affiliate when the order was placed. When a customer has been assigned under...

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My Order List can be found under the Customer Dashboard. To view your Customer Dashboard, login to your account. If you do not have an account, after completing your registration, you will be taken to this page as well. From the Customer Dashboard, you have access to the following: My Ac...

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From your website, find and click on a product. See example here: Scroll down to the bottom of the page and click Add To Quote button (this button will appear if the Add To Quote feature is enabled). After clicking the Add To Quote button, it will add the item to your quote, and the button wil...